Last Updated: [Insert Date]

Welcome to Equestrian Supplies Shop (“we,” “our,” or “us”). We are committed to protecting the privacy of our valued equestrian customers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website horseridinggearusa.com or make purchases of our premium equestrian equipment.

1. Information We Collect

We collect information to provide better services to all our riders, trainers, and equestrian professionals:

  • Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, payment information, and phone number.
  • Transaction Information: Details about purchases of horse blankets, riding apparel, tack, and other equestrian equipment.
  • Technical Information: IP address, browser type, operating system, and other technical details when you visit our site.
  • Usage Data: Information about how you interact with our website, including pages visited and products viewed.
  • Communication Data: Records of your communications with our customer service team regarding orders or inquiries.

2. How We Use Your Information

We use your information to provide and improve our services to the equestrian community:

  • Process and fulfill your orders for riding gear, horse care products, and competition equipment
  • Provide customer support for your equestrian needs
  • Improve our website and product offerings for riders and horse owners
  • Send order confirmations, shipping notifications, and other transaction-related communications
  • Detect and prevent fraud related to high-value equestrian equipment purchases
  • Comply with legal obligations regarding equestrian product sales

3. Data Sharing and Disclosure

We respect the privacy of our equestrian clients and only share information when necessary:

  • Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing customer service.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your equestrian shopping experience:

  • All transactions are protected by 256-bit SSL encryption
  • We comply with PCI DSS security standards for payment processing
  • Complete payment details are never stored on our servers
  • Regular security audits of our systems
  • Data is stored on secure servers with limited access

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage riders to use strong passwords and protect their account information.

5. Your Rights and Choices

As our valued equestrian customer, you have rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information in your account
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Opt-out: Unsubscribe from marketing communications while maintaining transactional messages
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience for equestrian gear:

  • Essential Cookies: Necessary for website functionality, including shopping cart and checkout processes
  • Performance Cookies: Help us understand how riders use our site to improve navigation
  • Marketing Cookies: Used to show relevant equestrian product advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve equestrian customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from young riders without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We’ll notify you of significant changes and update the “Last Updated” date at the top of this policy.

10. Contact Us

For questions about this Privacy Policy or our privacy practices regarding equestrian products, contact us at:

Equestrian Supplies Shop
7506 Harvey Street
Panama City, US 32404
Email: [email protected]

Thank you for trusting Equestrian Supplies Shop with your equestrian needs. We’re committed to protecting your privacy as seriously as we’re committed to providing quality riding equipment.